Terms of Sales

The terms below apply to all sales concluded on the Pont-Masson online store site.

Availability

All online orders are prepared and outsourced by our official supplier Pep Concept for all items and clothing. Pont-Masson do not manage any physical inventory on site.

Orders

You can simply visit Pont-Masson online store and place your order: pontmasson.boutiquepep.com

Shipping

You will be able to choose between a delivery at your home or at your business place. Turnaround time is three to five weeks, depending on the delivery address.

Prices

The prices displayed on the online store (pontmasson.boutiquepep.com) are in CAD $ without taxes.

Pre-authorized Payment 

Orders placed on our online store (pontmasson.boutiquepep.com) are pre-authorized by the Head Office.

When you enter your promo code, you will see the budget allocated to you (Pont-Masson’ credit) in your cart. Any cost overruns will need to be approved by Head Office.

Return and Exchange

Refunds and exchanges are not permitted with the exception of damaged, defective, or wrong item ship by the store.

If you receive the wrong item or the item shows a defect in material, please contact us as soon as possible at web@pontmasson.boutiquepep.com  by stating your order number (or by replying to your order confirmation email) once you find your item to be defective with photo proof attached.

We will then reply with specific instructions on a case by case basis.

Our address:
Pep Concept Inc.
5500 Fullum street, Suite 200
Montréal, Québec H2G 2H3
Canada